Welcome! To small business essentials EAP

Let’s kick things off by explaining our concept in a little more detail.

Platinum Wellbeing app

The platinum wellbeing app which you can download from app store & google play is our host for the EAP service. It’s where you can go to book services, assess your health and learn about all things health & wellbeing

Health Score Questionnaire

The HSQ is our primary tool for figuring out what you need to do in order to improve your health, and for the organisation to figure out how health the company is as a whole! It’s a simple sliding scale questionnaire which asks questions around physical, mental, financial & social wellbeing. Then based on the results you submit, it will recommend which services and tools you should utilise in order to better your health and wellbeing.

Bookable services

The bookable services on our EAP go far beyond the scope of any other EAP providers in the market because we care about being proactive. We know that from countless studies, early intervention & holistic changes has a bigger impact on our health than last minute reactive changes once the pain arrives. You can choose from;

  • Counselling

  • Physical Therapies

  • Health coaching

  • Online PT

  • Mental health coaching/neurodiversity coaching

  • Grief and coping support

Within the Small Business Essentials EAP you have;

  • X1 free consultation of each provision

  • Unlimited 25% discounted sessions of each provision

In order to access the free and discounted rates, you will be provided with discount codes to use at checkout. You can request these via the app.

Download The App

Platinum Wellbeing EAP is available on Appstore and Android via the links below. You will be provided with a company log in via your welcome email for everyone to use. The app is not cloud based so no information from any forms is shared across devices, see our privacy policy for more information on this.

Apple
Android

How To Access Services

Platinum Wellbeing EAP is about giving your employees access to the help they need, when they need it most, so here’s a breakdown of which services you should access, how to access and when best to access them.

Bookable Services

When you have an issue such as a need for counselling or any of the physical health support services we offer, head onto the Platinum Wellbeing App using your log in and select ‘book’ then select the relevant service you’d like to access. These services are there as both your reactive and proactive support.

Simply follow the process of booking an appointment and turn up, it’s that easy! These appointments come with your Free initial consultation so you can try before you buy, they can all be covered by the employee or the employer con the agreed 25% discounted rate for small business essentials.

Crisis support

Crisis support is found on the bottom navigation menu, this is every help line that may be relevant to an issue relating to immediate need for support in the UK. This service is completely FREE to access as and whenever you need to, please note that we only provide the links to contact the service, we do not get involved with the cases.

AI support tools

We have recently introduced two AI support tools, Alex PT and Lumi the emotional support specialist. You can have conversations with both AI tools and they will respond to your queries, these are particularly good for creating short term action plans to benefit your health and wellbeing.

What to expect from us

  • Regular communication on updates and health awareness campaigns to keep your employees feeling fit!

  • Annual health score assessment data

  • Annual usage report

  • Support with anything you need, when you need it most.

 Contact us.

  • platinum.wellbeing@gmail.com

  • Platinum.wellbeing@gmail.com

  • invoices.teessidehealthco@gmail.com

Refer a friend and get 1 month FREE

When someone from your network needs supporting, we’ll be there and if your referral leads to a successful signup, you’ll get a FREE month once they’ve made their first payment.