Join the Occupational Health providers committed to making a difference.

  • Increased Engagement

  • More Service Choice

  • Better Access Rates

  • More Than Just An EAP

Being an EAP Provider

Becoming an official trader of Platinum Wellbeing EAP brings a host of benefits to your occupational health business

  • Earn passive revenue through commission, 25% of monthly retainer.

  • Increasing the amount of services you can offer clients

  • Providing a faster solution to those in need

  • Gathering more data to support your impact as a top provider of occupational health.

  • Having the edge over the competition, delivering an EAP that does more than just counselling.

Why OH Providers?

Occupational health is the go-to provision for businesses — it's the language they understand and the service they trust most. When you demonstrate to a client that they can reduce absence costs, boost employee engagement, and improve health and wellbeing through an EAP you provide, it builds far more confidence than a standard sales pitch. This also presents a rare and valuable opportunity in occupational health: a chance to grow your revenue and profit through a passive income stream — bringing greater stability and new opportunities to your business.

How does it work?

Becoming an official provider of Platinum Wellbeing is easy.

Step 1: Initial Alignment
We begin with a meeting to ensure our values align. In this session, we’ll discuss your business, the Platinum Wellbeing EAP, the app, your client base, and estimate the number of employees under management.

Step 2: Commission Forecast
Next, we calculate your potential earnings based on a 25% commission and estimated client uptake. This gives you a clear picture of the opportunity and helps determine whether it’s the right fit for your business.

Step 3: Official Partnership
If you’re ready to move forward, we’ll invite you to become an official provider of the Platinum Wellbeing EAP. This grants you the rights to introduce and sell the product to existing and new clients. Once a client signs up and contracts are exchanged, a 25% monthly commission retainer is activated and paid to you for each active client.

Additional things to expect during your partnership

Take a deeper look into the product

Once you become an official partner of the Platinum Wellbeing EAP, we’re here to support you every step of the way — from securing deals to ensuring employee wellbeing. Here’s how we help you succeed:

Team Training
We’ll train your team on how the EAP works, so they feel confident answering any client questions and positioning the product effectively.

Fully Managed Service
The Platinum Wellbeing EAP is fully managed by Teesside Health Co. Once contracts are exchanged, you won’t need to lift a finger — we handle everything for you.

Marketing Support
We’ll provide ready-made marketing materials and website content that follow our branding guidelines. You’re also welcome to create your own promotional content, as long as it’s pre-approved.

Sales Support
Need help closing a deal or updating a client? We’re happy to join calls or meetings, acting on behalf of both the EAP and your business to help you get over the line.

Platinum Wellbeing EAP

The Proactive Employee Assistance Program

Mobile app screen with a home page interface showing a number 8 in a circle, icons for Learn, Book, Workout, and CultureHub, buttons for Health Questionnaire, Start Your Day, Employee Assistance, and EAP Helpline, and navigation buttons at the bottom for Home page, Options, Crisis Support, and Help.

Changing the EAP game, for the better.

Why?

With only 5% of employees accessing their EAP provision in the UK and only 31% of UK organisations assessing the impact of their provision, It’s no surprise that there is an ongoing problem when it comes to increase rates of mental health absence. Engagement levels from EAP providers are the issue here. A service which is built on making profit from the least usage possible makes it easy to understand that your provider can’t make sense from being proactive.

Proactive EAP is HERE!

More engaging. Better Value. More choices. More inclusivity.

How does it work?

Proactive EAP is very simple. It runs off our employee health & wellbeing app, Platinum Wellbeing. Primarily Platinum Wellbeing is a health management and engagement tool that we use to assess employee health and wellbeing through regular assessments.

Every 3-6 months depending on your tailored engagement level, we ask employees to complete the health score questionnaire.

The Questionnaire evaluates the four pillars of health and wellbeing. Physical, Mental, financial & Social/Environmental.

On completion the employee gets a report with recommendations on what support would be suitable for them to access.

They can then use the structure below to access our private health services.

  1. First Two private health sessions are completely free

  2. The next 8 bookings are discounted by 65% for each of the private health services we offer.

  3. The following sessions are discounted by 25%.

Why do we use this structure?

The jump from completely free private health care, to full price healthcare is a scary one for many. We have ensured that we are not only under average market value, but we further discount our services so that employees on PEAP will never pay full price.

Ensuring our working relationships with employees have longevity and trust.

And thats how PEAP works!

Mobile app screen showing booking options for health services including Physiotherapy, Mental Health, Health Coaching, and Massage with icons and navigation menu at the bottom.

What’s included?

Coping and Grief Support

  • X2 FREE sessions

  • X8 65% discounted sessions

  • Unlimited 25% discounted sessions

Mental Health & Neurodiversity Coaching

  • X2 FREE sessions

  • X8 65% discounted sessions

  • Unlimited 25% discounted sessions

Crisis Support lines

  • Samaritans - FREE

  • National suicide prevention line - FREE

  • National Debt line - FREE

  • National Gambling line - FREE

  • Frank - FREE

  • Switchboard - FREE

  • Refuge - domestic violence - FREE

  • CALM - Campaign against living miserably - FREE

Counselling

  • X2 FREE sessions

  • X8 65% discounted sessions

  • Unlimited 25% discounted sessions

Physical Therapies

  • Unlimited FREE Virtual Consultations

  • X8 65% discounted sessions

  • Unlimited 25% discounted sessions

Health Coaching

  • X2 FREE sessions

  • X8 65% discounted sessions

  • Unlimited 25% discounted sessions

Online Personal Training

  • X2 FREE sessions

  • X8 65% discounted sessions

  • Unlimited 25% discounted sessions

Menopause Coaching

  • X2 FREE sessions

  • X8 65% discounted sessions

  • Unlimited 25% discounted sessions

Financial advice

X1 FREE consultation

Friends and family plans available on our EAP

Friends & Family Plans

We are a big believer in health and happiness at home can have a positive affect on work, so we have added friends and family plans to our Proactive EAP.

Friends & Family Plan gives each employee’s friends and family their own set of discount codes for all providers.

The structure would be as follows;

For the employee

  • X2 free sessions of each provider

  • X8 65% discounted sessions

  • Unlimited 25% discounted sessions.

    For Friends & Family

  • X2 free sessions of each provider

  • X8 65% discounted sessions

  • Unlimited 25% discounted sessions.

    This upgrade is available from £1.75 per employee per month.

Virtual GP Service

15 Minute Consultation

  • Fully qualified GPs

  • Male and Female Doctors

  • Appointments Monday to Saturday 0800 to 2000

  • Easy telephone booking service

X1, X2 & unlimited FREE GP appointment plans available.

Clients can use the service 24/7 to book an appointment. GP Appointment can be used for a variety of reasons:

  • Acute illness

  • Advice on managing ongoing condition

  • Acute prescription

  • Referrals for onward care

Appointments can be used for any age-group, with consultation summary sent to the client’s usual NHS GP.

Consultations by phone or video using our secure patient management system.

No additional charge for prescriptions, which are sent electronically for client to take to any chemist of their choosing.

This service is available as an optional upgrade.

Key benefits of Proactive PEAP

Case study 2024

Check out how our EAP broke records, delivered opportunities and changed lives this year!

A smiling man wearing a beige cap and gray t-shirt holding a smartphone displaying a health check questionnaire app, with his other hand raised in a cheerful gesture.

  • Holistic Wellbeing Focus

    ‘One of the most commendable features of the Platinum Wellbeing EAP is its holistic approach. The program doesn’t just address work-related issues but also takes into account personal, emotional, and family concerns that may affect an employee’s performance. Services include counselling, mental health support, and resources for dealing with issues such as stress, anxiety, relationship problems, and financial concerns.’

  • Accessibility & Convenience

    ‘Accessibility is a major strength. The program provides multiple channels for employees to seek support—via phone, online platforms, and in-person consultations (where available). The 24/7 availability of services ensures that employees can access help whenever they need it, which is critical in times of crisis or high stress. The online resources are also easy to navigate, making it convenient for employees to find information on their own.’

  • Confidentiality & Trustworthy

    ‘Confidentiality is a top priority in the Platinum Wellbeing EAP, which is crucial for employees who may be hesitant to seek help due to fears of stigma or privacy concerns. The program clearly communicates its commitment to keeping all consultations and interactions private, which helps build trust between employees and the service providers.’

  • Tailored Solutions

    ‘What makes Platinum Wellbeing stand out from more generic EAP programs is its tailored solutions. The program seems to invest time in understanding the specific needs of the workforce within a given organisation. Whether the issue is related to workplace culture, leadership challenges, or individual stressors, the program offers personalised support that caters to each employee’s unique situation.’

  • Wide Range of Services

    ‘The range of services offered is broad and inclusive. In addition to mental health support and counselling, the Platinum Wellbeing EAP offers career coaching, stress management workshops, and resources for financial advice, all of which contribute to employees' overall well-being. This wide array of services means that employees with different needs and concerns can find support that suits them best.’

  • Employer Benefits

    ‘From an employer’s perspective, the Platinum Wellbeing EAP offers significant value. Companies that utilise the program report increased employee satisfaction, improved productivity, and a reduction in absenteeism and turnover. Employers also appreciate the program’s proactive approach to mental health and well-being, which contributes to a more positive workplace culture.’

  • ‘The Platinum Wellbeing Employee Assistance Program is a highly valuable asset for companies looking to support their employees' overall well-being. With its broad range of services, strong focus on confidentiality, and tailored approach to addressing individual needs, it helps create a more resilient and productive workforce. Both employees and employers can benefit from the program's comprehensive offerings, though improving visibility in smaller workplaces could maximise its impact even further.’

    Rating: 4.5/5

The App

Digital infographic about Platinum Wellbeing, featuring a smartphone displaying a wellness app with sections for webinars, bitesize learning, and podcasts; accompanying text explains the app's focus on health education and holistic wellbeing.
A digital informational display about booking health appointments including physiotherapy, counseling, health coaching, and massage through an app, with preview images of the app's interface showing options for selecting health professionals and book
An infographic showcasing the features of the Platinum Wellbeing app, including sections on workout routines such as home workouts, rehabilitation, stretching, yoga, breathing exercises, and sleep sessions, with screenshots of the app's interface and
Information poster describing CultureHub app and its features, including screenshots of the app interface with menus and assessments, on a colorful background.
Promotional graphic for a health management app called Platinum Wellbeing, displaying mobile app screens showing features like a gratitude log, sleep sessions, and emotional offloader, with a colorful abstract background.
An infographic promoting a meal prep delivery service called Platinum Wellbeing, showing a mobile app interface with options for meal prep, and images of prepared meals with text emphasizing convenience and healthy eating.
Series of smartphone screens showcasing a wellness app with sections on silence, affirmation and visualization, exercise, and reflection and scribing, set against a colorful, abstract background.
A digital infographic about a health app, with two mobile screens showing features and stats, and accompanying text explaining benefits of health management and personalization.
Informational graphic showing two smartphone screens with contact information for mental health support helplines, titled 'Platinum Wellbeing Contact.' The left phone displays a list including the National suicide prevention line, Samaritans, Nationa
A digital infographic showing a mobile app for Platinum Wellbeing with screens displaying various Strava clubs such as Platum Lifters, Platinum Runners, and Platinum Walkers, along with a description of the app's features for connecting users and cre

The System of Engagement

Wellbeing Engagement structure for proactive employee assistance program

The biggest barrier to success with wellbeing at work is lack of engagement, because engagement equals participation and participation equals results.

We use a specific engagement strategy which focusses on using management teams to filter down our presence to their teams and to engage in the regular assessments.

Then we push company wide engagement with regular communication, app notifications and challenges.

  • Engagement in learning material = life long knowledge

  • Engagement in booking services = Problems Solved

  • Engagement between colleagues = Better culture

And so on...

Our mission is for everyone to know exactly who we are and what they are entitled too, maximising usage and delivering on our promise.

It's time to truly change the perception of workplace wellbeing and bring employee & employer closer together.

Strategic wellbeing

Line graph comparing score rating over term with two lines labeled Work Performance and Company health score. Work Performance line rises sharply, while Company health score drops then rises again.

We don't just develop any old wellbeing strategy which we think fits best, we develop a personalised one. The app gathers data which we can use to develop a wellbeing strategy for your business. The business then gets a status of health score which is how we track the success of the strategy implementation.

The results from the health assessments are converted into numbers of health severity in the following sections; Physical, Mental, Social & financial wellbeing.

This gives us the data we need in order to focus on which aspects of health and wellbeing really matter.

Comparison chart showing services available under general EAP provider and proactive EAP. Services include counseling, physiotherapy, virtual GP, debt support, mental health coaching, nutrition therapy, health coaching, personal training, neurodiversity coaching, data-driven wellbeing strategy, health assessments, wellbeing data insights, gambling, addiction, suicide, loneliness support, financial advice, domestic violence support, workouts, educational resources, app-centered service, culture and hub resource, mental health risk assessments, and access for family and loved ones. Proactive EAP provides all services except physiotherapy, debt support, nutrition therapy, health coaching, personal training, neurodiversity coaching, data-driven wellbeing strategy, health assessments, wellbeing data insights, gambling (addiction, suicide, loneliness), financial advice, domestic violence support, workouts, culture assessments & hub resource, MH risk assessments, and access for family & loved ones, which are exclusive to the general EAP provider. The chart uses checkmarks and crosses to indicate availability of each service under the two types of providers.

Take a look at the optional extras!

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